Do you know what an environmental or organisational barrier is? Do you know the issue a tiny, few centimetre step can make?
Yes, physical barriers for disabled people are important, but accessibility is not just about physical access, it’s about staff feeling comfortable with disabled people too.
The not worrying about opening the door for a wheelchair user or guiding a person with a visual impairment or worrying about saying the wrong thing.
There are 1 billion people with a disability worldwide and 13 million in the UK and not doing or saying anything is worse than trying to do something – but it all just comes down to confidence.
You may find that physical changes to your business – such as ramps, hearing loops etc are either not possible due to the age of your building or for other reasons.
But, if you do have that step you can’t do anything about or can’t shift things around, there are still things you can do to make people with disabilities feel welcomed.
It is as simple as you and staff feeling comfortable with disabled people – the not worrying about opening the door for a wheelchair user or guiding a person with a visual impairment or communicating use a pen and paper.
So, to help, we thought you might be interested in having a look at our free, online disability awareness flip book, which in small bite-size sections (So it is easy to pick up and read when you have little snatches of time) will help you and your staff to gain more of an awareness of disabilities.
Flip through the modules at your own pace and even test yourself in each end of module test.
From conversing with people, to understanding hidden disabilities, and finding out about environment, attitude and organisational barriers, we hope our flipbook will help you gain some more understanding to offer a warmer welcome to disabled people.
You can download it here